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TROUBLESHOOTING ISSUES WITH SUPER CRUISE

If equipped, Super Cruise™† is the first true hands-free driving technology for compatible highways. With an ever-growing network, you can travel on over 320,000 kms of compatible highways throughout Canada and the United States. Learn how Super Cruise works and how to use it responsibly.

Do This First When Super Cruise is Not Available

HOW IT WORKS

  • The Super Cruise driver assistance technology uses precision LiDAR map data in addition to real-time cameras, sensors and GPS to maintain control
  • Super Cruise is only available on compatible highways. Usually, these are highways separated from traffic going in the opposite direction
  • Super Cruise uses GPS with real-time corrections and map data to determine the vehicle’s location, while the Lane Sensing Camera detects the marked lanes on the road. This helps the vehicle steer and keep its lane position
  • The system works with your vehicle’s Adaptive Cruise Control† system, which is designed to detect vehicles in your path, accelerate or brake your vehicle based on traffic conditions around you, and keep a driver-selected following gap time from a vehicle ahead, even in stop-and-go traffic
  • When it is engaged, Super Cruise uses a Driver Attention System that monitors the system status and works to detect your head and eye positioning, reminding you to pay attention to the road and steer manually when needed

Remember, when you’re using Super Cruise, you must pay attention while driving and should not use a hand-held device.

Super Cruise requires a working electrical system, cell reception and GPS signal. After the initial Super Cruise trial included with vehicle purchase ends, it also requires an eligible Connected Services† plan (standalone Super Cruise plan).

USING SUPER CRUISE RESPONSIBLY

  • Super Cruise is a driver assistance technology. Your complete attention is always required while driving. Do not use a mobile device while you are driving, even when Super Cruise is engaged
  • You will need to take steering control in the following situations when using Super Cruise:
    • When encountering unusual traffic situations or objects
    • When merging into traffic
    • When exiting the highway
    • When making a turn or stop for crossing traffic or a traffic light, stop sign or other traffic control device
  • Super Cruise does not steer to avoid construction zones. Always be ready to take action, and take over steering or apply the brakes
  • Some provincial and municipal laws may not permit hands-free driving. In these locations, you may still use Super Cruise by lightly holding the steering wheel at all times. Always be aware of the rules of hands-free driving in your area
  • Sometimes, like when you are approaching an intersection, Super Cruise uses a high-precision map to alert you to take control. Stay engaged and vigilant at all times while driving
  • Some of the divided highways will include limited intersections and traffic control devices. In the cases of railroad crossings, pedestrian crossings, stoplights or stop signs, Super Cruise will alert you to take back control of the vehicle. It’s important for you to stay focused and aware at all times while Super Cruise is in use

RELATED LINKS AND RESOURCES

About Super Cruise How to Change Gears with Electronic Precision Shift Lever
How to Use Super Cruise How to Change Gears with Electronic Precision Shift Lever

Q&As

Does the Super Cruise system turn my car into an autonomous vehicle?

No. Super Cruise is a driver assistance technology. It cannot drive the vehicle or replace your responsibility to be attentive and ready to take control at any time. Even when Super Cruise is engaged, you must remain attentive and act as a supervisor for the system.

Do I need a Connected Services plan to use Super Cruise?

Yes, you need an eligible Connected Services plan to enable the feature’s unique functionality, including automatic map updates, precise positioning within the vehicle’s lane and non-responsive driver support. After the initial Super Cruise connectivity included with vehicle purchase ends, you can purchase a standalone Super Cruise plan to continue enabling the functionality.

Are there any cameras or sensors I need to keep clean for Super Cruise to work?

Yes. There is a forward-facing camera and radar sensors on all sides of the vehicle that must be kept clean. Refer to your Owner’s Manual for the locations of these sensors.

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.

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