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Contact Us | Phone Numbers, Mail & Email | GMC Canada
Contact Us | Phone Numbers, Mail & Email | GMC Canada
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Purchase or lease a new GMC and your first visit is covered.
Access owner's manuals and view instructions and tips for your GMC.
Manage your profile and payments, capture service history, shop OnStar plans and more.
View your vehicle status, schedule service, contact roadside assistance, send destinations to your vehicle’s navigation system and even start or stop your engine right from the palm of your hand.
Create a support request for issues like driving and safety features, over the air software updates, Wi-Fi, or other vehicle features. An advisor will contact you in 1 business day. For online support, browse the support articles.
Need an answer quick? Our customer care ambassadors are available online.
Monday-Saturday, 8:00 a.m. to 9:00 p.m. ET. Not available Sundays
Give us a call and speak to one of our Customer Care Ambassadors. Our Customer Care Centre hours of operation are:
CUSTOMER CARE CENTRE
1-800-263-3777 (English, French)
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Closed Sundays
For TTY users call our Telecommunications Relay services at 711 for assistance and contact
1-800-263-3777
Monday to Friday: 8:00 AM to 9:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Closed Sundays
EV CONCIERGE
If you have a question, comment, or problem with a product or service, let us know; we will be happy to serve you.
1-833-382-4389
ROADSIDE ASSISTANCE
If you experience any problem with your GM vehicle during its warranty period, round-the-clock Roadside Assistance is available via a toll-free number from anywhere in Canada or the United States.
1-800-268-6800
GM EARNINGS
Questions about GM Earnings?
Call us at 1-888-446-6232
Please mail any vehicle owner related comments, questions, or concerns to our customer care centre at the following address:
CUSTOMER CARE CENTRE CA1-163-005
General Motors of Canada
500 Wentworth Street W
Oshawa, ON
L1J 0C
Any other business related correspondence should be mailed to the following address:
MAIN MAILING DEPARTMENT CA1-002-002
General Motors of Canada
500 Wentworth Street W
Oshawa, ON
L1J 0C
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