Back to Smartphone Integration Back to Smartphone Integration Back to Smartphone Integration

How to Use Your myGMC Mobile App

MYGMC IN-VEHICLE APP

Difficulty Level: Novice  |  Time Required: Five minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: Before using the myGMC In-Vehicle App, you must accept the app’s terms of service.

Use your myGMC® In-Vehicle App† services in a properly equipped vehicle infotainment system† to review your OnStar® or GMC Connected Services† plan, search the Owner’s Manual, contact your preferred dealer or a nearby dealer, schedule a Certified Service appointment, or request Roadside Assistance.†

SIGNING IN 

1.    Touch the myGMC App icon on the infotainment screen.

2.    Accept the app’s service terms.

3.    Sign in with your myGMC account email and password, or proceed as a guest.

  • If already signed in to the vehicle, you will not be prompted to sign in again
  • If you choose not to sign in, your vehicle will launch the app in guest mode. In guest mode, you will be required to enter your profile information when scheduling an appointment or requesting assistance

SCHEDULING CERTIFIED SERVICE

Note: If there’s an active recall on the vehicle, you will see a recall notice when launching the myGMC App in your vehicle.

1.    Select the Schedule Service tab from the myGMC App home screen.

2.    If your myGMC account is missing contact information, you’ll be prompted to enter the missing information.

3.    The system will show a list of available service appointments at your preferred dealer. Just touch the pencil icon to select an appointment.
Note: If signed in as a guest, the system will first prompt you to select from a list of dealers.

4.     The screen will show appointment details. Touch Next to confirm the appointment request.

REQUESTING ROADSIDE ASSISTANCE

Note: Requesting Roadside Assistance via the app is only available with an eligible OnStar®  Safety and Security plan† or if the vehicle is under warranty.
  1. Select the Roadside Assistance tab from the myGMC App screen.
  2. Select a request for fuel delivery, towing or tire change, or to speak with a service agent (fuel delivery not applicable for electric vehicles).
  3. Sign in to your myGMC account or proceed as a guest.
  4. Select the vehicle’s colour
  • To request towing service, select from a list of the closest dealers (up to 10) as a drop-off location. Note: If requesting a tire change without a spare tire in the vehicle, you must select towing service.
  • To request fuel delivery, select unleaded or diesel fuel.

5. To check your status, select the Roadside Assistance tab on the infotainment screen. You will see the name of the service agent and estimated time of arrival. You can contact the service agent by touching Call Service Agent.
Note: The ETA updates every five minutes.

RELATED LINKS AND RESOURCES

How to Use the myGMC Mobile App

Account Information

OnStar® and Connected Services

LOOKING FOR SOMETHING ELSE? 

NEED MORE HELP?

Communicate with one of our specialists.

CONTACT US
close

You are leaving gmccanada.ca

You are leaving gmccanada.ca to visit a website that is operated independently and not maintained by General Motors of Canada and where the General Motors of Canada privacy policy does not apply.

This link is provided to you for convenience and does not serve as an endorsement by General Motors of Canada of information or content that you may find on this site.

CONTINUE| CANCEL
About Cookies on this site:

Our site uses cookies and other technologies so that we, and our partners, can remember you and understand how you and other visitors use our site and to provide you with tailored advertisements. If you have any questions and for more information on our digital advertising practices, please refer to the ‘Interest-Based Advertising’ and ‘Cookies & Tracking’ sections of our privacy policy.

 

 

Close
Close
Close